REFUND/RETURNS POLICY
Due to the nature of our products, we are unable to accept returns or provide refunds for change of mind purchases or where products are in a used condition, so please ensure you make a careful selection when placing your order.

DAMAGED OR FAULTY PRODUCTS

We take care to pack your products carefully so that they won't get damaged in transit. If, for whatever reason, they arrive damaged or faulty, we ask that you let us know within 5 days of receiving them. Please email lunagracecandleco@outlook.com to report of any damaged or faulty products.